Have I mentioned that BT suck?

[toothycat]

"We'll normally have an engineer go out to the exchange to start investigating the fault by 5pm the following day."

Incidentally, if anyone else's 'phone line fails and BT offer to divert your calls for you, don't accept, because it drops the amount of compensation they will pay out if they can't fix your line in 48 hours. >.<

Oh, yeah, and another word to the wise: you know their friendly automated system that says their phone lines are busy and offers to keep your place in the queue for your convenience and call you back later in the day when an operator is available..? If you choose to wait in the queue, you get an answer straight away - it doesn't even ring once.

Comments

[alextfish.livejournal.com]

Wow. BT really do suck. :( My sympathies.

[emperor]

BT in "sucking dead goats sideways" shock :(

[toothycat]

And you know what's depressing? NTL suck *more*! We don't even have a choice.

[theorah.livejournal.com]

hahaha! You know, there was someone who had trouble with BT, and they had to resign up to it. They decided to call their username 'btopenworldreallysucks'....supriningly enough, the username was not accepted. why? because someone else had already taken the name!! XD true story, I found it very amusing, maybe it can cheer you up from your BT troubles!